Welcome to Dirty Smash! By accessing or using our website, ordering from us, or visiting our restaurant at Trade St, Cardiff, CF10 5EG, you agree to be bound by these Terms and Conditions. Please read them carefully.

1. General Information

Dirty Smash operates as a single location restaurant offering food services at Trade St, Cardiff, CF10 5EG. The following terms apply to all orders placed with Dirty Smash, whether online, in person, or through third-party delivery services.

Contact Information:

• Phone: 07544367556

• Email: info@dirtysmash.com

2. Ordering and Payment

2.1 Order Placement:
You may place an order by visiting our location, contacting us via phone, or using available delivery platforms. Orders are subject to acceptance and availability.

2.2 Payment:

• We accept payment via cash, debit/credit card, and select online payment methods.

• Payment must be made in full at the time of ordering.

• Prices are inclusive of VAT unless otherwise stated.

2.3 Order Changes or Cancellations:
Once an order is placed and payment is made, we cannot guarantee that changes or cancellations will be possible. Please contact us immediately at 07544367556 if you need to modify your order.

3. Delivery and Collection

3.1 Collection:

• Customers can collect orders directly from our location at Trade St, Cardiff, CF10 5EG.

• Please ensure prompt collection to maintain the quality of the food.

3.2 Delivery:

• Delivery services may be offered through third-party providers. Dirty Smash is not responsible for delays, damages, or issues caused by these third-party services.

4. Refunds and Returns

4.1 Food Quality:
We strive to provide high-quality food. If you are unsatisfied with your order, please contact us at info@dirtysmash.com or call 07544367556 within 24 hours.

4.2 Refund Policy:
Refunds are provided at our discretion and may require photographic evidence or return of the product.

4.3 Non-Refundable Items:
Due to the nature of food products, we cannot accept returns once the food has been consumed.

5. Allergies and Dietary Requirements

5.1 Customer Responsibility:
It is the customer’s responsibility to inform us of any allergies or dietary restrictions when placing an order.

5.2 Disclaimer:
While we take precautions to minimize cross-contamination, we cannot guarantee that our products are free from allergens.

6. Use of Website

6.1 Website Content:
The content on our website is for general information purposes only. We reserve the right to make changes to the website and its content without notice.

6.2 Intellectual Property:
All content, including images, text, and logos, are the property of Dirty Smash and protected by intellectual property laws.

6.3 Prohibited Activities:
You agree not to use the website for unlawful activities or to harm Dirty Smash, its customers, or its reputation.

7. Limitation of Liability

To the fullest extent permitted by law, Dirty Smash shall not be liable for any indirect, incidental, or consequential damages arising out of your use of our services or website.

8. Privacy Policy

Please review our [Privacy Policy](insert link) for information on how we collect, use, and protect your personal data.

9. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective upon posting on our website.

10. Governing Law

These Terms and Conditions are governed by the laws of Wales and England. Any disputes shall be resolved exclusively in the courts of Wales and England.

11. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

• Phone: 07544367556

• Email: info@dirtysmash.com

• Address: Trade St, Cardiff, CF10 5EG